Choosing the right IT provider can be a daunting task. You want to ensure your technology works and that your data is protected, but you don’t want to break the bank. We know everyone’s business is unique and that their IT needs are different. That’s why we tailor IT solutions to each client, so you get what you need and don’t overpay for things you don’t need.
The Problem with Traditional MSPs: One-Size-Doesn’t-Fit-All
Traditional Managed Service Providers (MSPs) operate based on a model designed to maximize their profitability. They sell you a big, bloated contract with every shiny new tool on the market. While it sounds quick and convenient not to worry about the technical details, these packages don’t have your best interests in mind.
First, you might be paying for things you don’t need. Most MSPs bind businesses into rigid contracts with set products and services, regardless of whether your business requires them. They put a markup on every product they’re selling you, so while adding more tools will always make sense for them, it might not be for you. We don’t believe in doing business like that. We evaluate your needs during an onboardingWhen you join us as a new client, we take all the necessary ... session and make specific recommendations based on your business
Another huge problem is that traditional MSPs aim to spend the least amount of money on labor for the highest profit margin. We do things differently at Proactive. We pair you with your own primary technicianYour primary technician is your main point of contact at our..., a senior, dedicated resource that understands your business and IT environment. You’ll get direct access to them, and they’ll fix the majority of your problems. In turn, your technology issues are resolved quicker, and your business isn’t bottlenecked by your IT company’s incompetence.
Flexible Ways to Pay for Labor and No Term Agreements
Most MSPs will sell you a multi-year, expensive contract. Our agreements are month-to-month, which means we understand our future isn’t guaranteed because you signed on the dotted line. In turn, we’ll do everything we can to hustle and retain your business each month with the service and value we provide
Additionally, we offer both hourly arrangements and flat rate agreements (if you want a predictable monthly bill). We strive to be transparent and upfront with our pricing so there are no surprises. You can view our pricing menu here or use this handy tool to get an estimate.
Proactive Technology Management offers:
Everyone’s business is different, and your IT solution should be crafted to fit your specific needs. You don’t have to overpay for products you won’t use, and you shouldn’t have to waste time with inexperienced techs who don’t understand the problem. And finally, your business doesn’t need to be locked into a long-term contract with a company that hasn’t proven itself.