+1 (248) 723-7903

Pricing Menu

Our prices are an open shell book.

Protection • Firewall • Backup • Email • Hosting • Service Details • Billing

Protection

Anti-Virus$1 per machine
Workstation Monitoring$1 per machine
Patching$1 per machine
Server Monitoring$15 per machine
Website Filtering$1 per machine
Network Filtering$4 per network

Network Firewall

Sophos SG 105$30 per month
Sophos SG 115$50 per month
Sophos SG 125$70 per month
Sophos SG 135$90 per month
Sophos SG 210$130 per month

Cloud Backup

Workstation Backup, Unlimited Data$10 per computer
Single Server, Unlimited Data$40 per computer
Metered Data$0.25 per GB

Email

Basic Anti-Spam$1 per mailbox
Advanced Anti-Spam$3 per mailbox
Advance Anti-Spam and Continuity$5 per mailbox
Advanced Anti-Spam and Email Archiving, Forever Year$7 per mailbox
Email Encryption$2 per mailbox

Web Hosting

WordPress Hosting$25 per website
Shared Server Application Hosting$100 per application

Nature of Service

PTM will provide IT Support and Services to the client in these general areas:

  • Setups for new users and computers
  • Server, network, system support, and troubleshooting
  • Purchasing recommendations and research
  • Consulting for future planning and budgeting
  • Help client employees use their technology in a way that’s safe, stable, and cost-effective

Service Delivery

  • PTM will have a primary technician to act as the single point of contact
  • The client will appoint at least 1 person that is allowed to request support. By default, this is the
    business owner and office manager.
  • The client can request work either through their primary technician or the help desk
  • By monitoring alerts for critical issues, PTM will remediate them without interaction

Hourly Rates

IT SupportDevelopmentHourly Rate
TechnicianProject Analyst$90
IntegratorSenior Project Analyst$105
EngineersDevelopers / Project Managers$125
ConsultantConsultant/Architect$150
PartnerPartner$200
GeekQC$75

How We Bill

  • Site visits are a minimum charge of 1 hour.
  • Time is charged in 15 minute increments remotely, or on-site after the first hour.
  • Labor is invoiced at the end of each month.
  • The client is encouraged to review and challenge the invoice if they have any issues.
  • There is no charge for: travel, weekend, or after hours’ work.
  • There is no markup on hardware purchases.
  • Product Agreement billing, and expenses over $100, will be sent as separate invoices.

Need more than just standard IT support?

View our full service pricing menu

We can help.

We know how hard it is to find decent IT. Even harder to find folks you can trust to show and actually fix what’s broken.

MY IT NEEDS HELP