Our prices are an open shell book.

Support	Project Management	Development	Hourly Rate
Technician	Analyst	Analyst	$105
Integrator	Integrator	Jr Developer	$120
Engineer	Manager	Developer	$135
Consultant	Consultant	Consultant	$160
Architect	Architect	Architect	$180
Partner	Partner	Partner	$200
Associate	Associate	Associate	$100
Geek	QA	QA	$90

Workstations: Antivirus, Monitoring, and Patch Management	$3 per machine
Servers: Antivirus, Monitoring, and Patch Management	$16 per machine

Basic Anti-Spam	$2 per mailbox
Complete Anti-Spam with DLP and Encryption	$3.5 per mailbox
Email Archiving	$2.5 per mailbox

WordPress Hosting	$25 per website
Shared Server Application Hosting	$100 per application

PTM will provide IT Support and Services to the client in these general areas:

Setups for new users and computers.
Server, network, system support, and troubleshooting.
Purchasing recommendations and research.
Consulting for future planning and budgeting.
Help employees use their technology in a way that’s safe, stable, and cost-effective.

PTM will have a primary technician act as the main point of contact.
The client will appoint at least one person that is allowed to request support. By default, this is the business owner or office manager.
The client can request work through their primary technician or the help desk.
For monitoring alerts of critical issues, PTM will remediate without interaction.

On-site visits are billed at one hour minimum and then quarter hour increments after that.
For remote support, we bill in quarter hour increments.
After-hours, holidays, and weekend support are billed at one hour minimum.
Labor is invoiced at the end of each month.
The client is encouraged to review and challenge the invoice if they have any issues.
There is no charge for local travel (under 25 miles).
There are no markups on hardware purchases.
Monthly products are invoiced separately at the end of each month.
Expenses over $100 are invoiced immediately.

Workstation Protection

Workstation protection is the combination of computer health monitoring, patching, and anti-virus.

Patching means we make sure your computer is up to date and less vulnerable to viruses.
Our anti-virus is cloud-based and always up to date – we are alerted if there are any issues and we have eyes on the dashboard all day.
Health monitoring is looking for issues before they become crises, such as bad hard drives, crashed services, or low disk space.

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