+1 (248) 723-7903

Pricing Menu

Our prices are an open shell book.

ProtectionFirewallBackupEmailHostingService DetailsBilling

Hourly Rates

Support Project Management Development Power Platform Hourly Rate
Technician Analyst Analyst Analyst $100
Integrator Integrator Jr Developer Jr Developer $115
Engineer Manager Developer Developer $130
Consultant Consultant Consultant Consultant $150
Architect Architect Architect Architect $175
Partner Partner Partner Partner $200
Associate Associate Associate Associate $90
Geek QA QA QA $80

Endpoint Protection

Workstations: Antivirus, Monitoring, and Patch Management $3 per machine
Servers: Antivirus, Monitoring, and Patch Management $16 per machine

Network Firewall

Sophos XGS 107 $35 per month
Sophos XGS 116 $55 per month
Sophos XGS 126 $75 per month
Sophos XGS 136 $95 per month
Sophos XGS 2100 $175 per month

Cloud Backup

Workstation Backup, 500 GB $10 per computer
Single Server, Unlimited $40 per computer
Microsoft 365 Email Backup $2 per Mailbox

Email Protection

Basic Anti-Spam $1 per mailbox
Advanced Anti-Spam $3 per mailbox
Advance Anti-Spam and Continuity $5 per mailbox
Advanced Anti-Spam and Email Archiving $7 per mailbox
Email Encryption $2 per mailbox

Web Hosting

WordPress Hosting $25 per website
Shared Server Application Hosting $100 per application

Nature of Service

PTM will provide IT Support and Services to the client in these general areas:

  • Setups for new users and computers.
  • Server, network, system support, and troubleshooting.
  • Purchasing recommendations and research.
  • Consulting for future planning and budgeting.
  • Help employees use their technology in a way that’s safe, stable, and cost-effective.

Service Delivery

  • PTM will have a primary technician act as the main point of contact.
  • The client will appoint at least one person that is allowed to request support. By default, this is the business owner or office manager.
  • The client can request work through their primary technician or the help desk.
  • For monitoring alerts of critical issues, PTM will remediate without interaction.

How We Bill

  • On-site visits are billed at one hour minimum and then quarter hour increments after that.
  • For remote support, we bill in quarter hour increments.
  • After-hours, holidays, and weekend support are billed at one hour minimum.
  • Labor is invoiced at the end of each month.
  • The client is encouraged to review and challenge the invoice if they have any issues.
  • There is no charge for local travel (under 25 miles).
  • There are no markups on hardware purchases.
  • Monthly products are invoiced separately at the end of each month.
  • Expenses over $100 are invoiced immediately.

We can help.

We know how hard it is to find decent IT. Even harder to find folks you can trust to show and actually fix what’s broken.