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Pricing Menu

Our prices are an open shell book.

ProtectionFirewallBackupEmailHostingService DetailsBilling

Hourly Rates

SupportProject ManagementDevelopmentPower PlatformHourly Rate
IntegratorIntegratorJr DeveloperJr Developer$115

Endpoint Protection

Workstations: Antivirus, Monitoring, and Patch Management$3 per machine
Servers: Antivirus, Monitoring, and Patch Management$16 per machine

Network Firewall

Sophos XGS 107$35 per month
Sophos XGS 116$55 per month
Sophos XGS 126$75 per month
Sophos XGS 136$95 per month
Sophos XGS 2100$175 per month

Cloud Backup

Workstation Backup, 500 GB$10 per computer
Single Server, Unlimited$40 per computer
Microsoft 365 Email Backup$2 per Mailbox

Email Protection

Basic Anti-Spam$1 per mailbox
Advanced Anti-Spam$3 per mailbox
Advance Anti-Spam and Continuity$5 per mailbox
Advanced Anti-Spam and Email Archiving$7 per mailbox
Email Encryption$2 per mailbox

Web Hosting

WordPress Hosting$25 per website
Shared Server Application Hosting$100 per application

Nature of Service

PTM will provide IT Support and Services to the client in these general areas:

  • Setups for new users and computers
  • Server, network, system support, and troubleshooting
  • Purchasing recommendations and research
  • Consulting for future planning and budgeting
  • Help client employees use their technology in a way that’s safe, stable, and cost-effective

Service Delivery

  • PTM will have a primary technician to act as the single point of contact
  • The client will appoint at least 1 person that is allowed to request support. By default, this is the
    business owner and office manager.
  • The client can request work either through their primary technician or the help desk
  • By monitoring alerts for critical issues, PTM will remediate them without interaction

How We Bill

  • Site visits are a minimum charge of 1 hour.
  • Time is charged in 15 minute increments. On-site, after hours, holidays, and weekend support is billed at one hour minimum.
  • Labor is invoiced at the end of each month.
  • The client is encouraged to review and challenge the invoice if they have any issues.
  • There is no charge for travel.
  • There is no markup on hardware purchases.
  • Product Agreement billing, and expenses over $100, will be sent as separate invoices.

We can help.

We know how hard it is to find decent IT. Even harder to find folks you can trust to show and actually fix what’s broken.