Pricing Menu

Core Products

Everything you need to keep your business computers secure, monitored, and protected—including proactive device monitoring, antivirus, email security, and automated server backups.

Product	Price	Price
NinjaOne Remote Monitoring and Management, WorkstationAdd new page/definition: This is the software we use to moni...	$2	$3
NinjaOne Remote Monitoring and Management, ServerAdd new page/definition: This software allows us continuousl...	$15	$20
ThreatDown Antivirus, WorkstationAdd new page/definition: ThreatDown protects your employees...	$1.50	$2
ThreatDown Antivirus, ServersAdd new page/definition: ThreatDown provides protection for ...	$1.50	$4
Cove Data Protection, Server BackupBacks up your entire server with no storage limit, protecti...	$40	$50
Avanan Email ProtectionAdds advanced protection to your email by blocking phishing,...	$2.50	$3

Network Firewall

Product	Price	Price
Sophos XGS 108An entry-level firewall designed for small offices with ligh...	$40	$50
Sophos XGS 118A step up in performance for small to mid-sized offices with...	$55	$72.50
Sophos XGS 128Built for growing businesses that need more speed and capaci...	$75	$90
Sophos XGS 138Designed for larger offices with higher traffic demands an...	$105	$130
Sophos XGS 2100A high-performance firewall for large environments with si...	$220	$250
Sophos XGS 2300An enterprise-level firewall built for very large or hig...	$275	$300

Cloud Backup

Product	Price	Price
NinjaOne Workstation Backup, 500 GBBacks up important files on individual computers to the clou...	$10	$14
Cove Data Protection, Microsoft 365 BackupCove backs up your Microsoft 365 data—including things lik...	$2.50	$3

Additional Security Products

Product	Price	Price
Sophos Managed Detection and Response (MDR)Provides 24/7 monitoring of your systems with a security tea..., User	$7.50	$9.50
Sophos Managed Detection and Response (MDR)Provides 24/7 monitoring of your systems with a security tea..., Server	$10	$13
Sophos Managed Detection and Response Plus (MDR Plus)Includes everything in Sophos MDR Plus ( Formerly Complete),..., User	$15	$18
Sophos Managed Detection and Response Plus (MDR Plus)Includes everything in Sophos MDR Plus ( Formerly Complete),..., Server	$22	$28
Huntress Managed Endpoint Detection and Response (mEDR)Huntress MDR (Managed Detection & Response) Huntress MDR...	$3	$4
Huntress Identity Threat Detection and Response (ITDR)Huntress ITDR (Identity Threat Detection & Response) Hun...	$2	$3
Huntress Security Awareness Training (SAT)We use Huntress to train users on best security practices an...	$2	$3
Huntress Security Incident and Event Management (SIEM)Huntress SIEM (Security Information & Event Management) ...	$2	$3
ConnectSecure Advanced Vulnerability ScanningJust like you’d patch your boat if it springs a leak, you ...	$1.25	$1.69
Pillr Security Operations Center (SOC)Pillr, much like your home or business security system, is t...	$18	$24.40
DNSFilter Web FilteringBlocks access to dangerous or inappropriate websites befor...	$2	$3

Web Hosting

Product	Price	Price
WordPress HostingHosts your website in a secure, optimized environment so i...	$31.25	$42.19

Hourly Rates

Role	Rate
Associate	$100
Technician	$115
Integrator	$130
Engineer	$155
Consultant	$185
Architect	$225
Partner	$300

Nature of Service

Proactive will provide IT Support and Services to the client in these general areas:

• Setups for new users and computers.
• Server, network, system support, and troubleshooting.
• Purchasing recommendations and research.
• Consulting for future planning and budgeting.
• Help employees use their technology in a way that’s safe, stable, and cost-effective.

Service Delivery

• Proactive will have a primary technicianYour primary technician is your main point of contact at our… act as the main point of contact.
• The client will appoint at least one person that is allowed to request support. By default, this is the business owner or office manager.
• The client can request work through their primary technicianYour primary technician is your main point of contact at our… or the help desk.
• For monitoring alerts of critical issues, Proactive will remediate without interaction.

How We Bill

• On-site visits are billed at one hour minimum and then quarter hour increments after that.
• For remote support, we bill in quarter hour increments.
• After-hours, holidays, and weekend support are billed at one hour minimum.
• Labor is invoiced at the end of each month.
• The client is encouraged to review and challenge the invoice if they have any issues.
• There is no charge for local travel (under 25 miles).
• There are no markups on hardware purchases.
• Monthly products are invoiced separately at the end of each month.
• Expenses over $100 are invoiced immediately.