High-Level Services Provided by Outsourced Chief Technology Officer (CTO):
Leadership Team Representation: Serve as a member of the client’s Leadership Team, providing expert advice and guidance on all technology-related matters.
Team and Resource Management: Oversee both internal technology team members and external resources, ensuring effective coordination and alignment of technology initiatives.
Technology Strategy Development: Develop technology strategies for the client, on an annual basis, considering industry best practices and the specific needs of the business.
Quarterly Rocks: Define and execute specific and measurable technology initiatives quarterly to drive progress and achieve strategic objectives.
Cybersecurity Strategy Execution: Implement cybersecurity strategies, including security measures and risk assessments.
Specific Examples:
Align technology initiatives with business objectives to drive growth and innovation.
Provide expert guidance on emerging technologies and their potential impact on the client’s business.
Identify and assess technology risks and develop mitigation strategies.
Streamline technology operations and processes to improve efficiency and productivity.
Collaborate with stakeholders to understand their technology needs and ensure effective communication and alignment.
Stay updated on industry trends and advancements to recommend technology solutions that enhance the client’s competitive advantage.
Foster a culture of innovation and continuous improvement within the technology team.
Establish and maintain strategic partnerships with vendors, ensuring the delivery of high-quality technology solutions and services.
Support the client in evaluating and implementing new software applications, systems, or infrastructure to meet evolving business requirements.
Provide ongoing technology consulting and support to address technical challenges and optimize technology investments.
Labor
Labor is our estimate on our support service labor cost. We charge for time and materials and the rate varies by the amount of hardware we need to support, as well as the frequency and urgency level of service required.
Network Firewall
Network Firewalls are security appliances in between your internet provider and your network. They protect inbound attacks, monitor for outbound bots, and can control access to web sites. We monitor and manage the firewall centrally. When abnormal traffic pops up, we alert your support team and they investigate if there is an infected machine or hacker in action.
Server Protection
Server protection is the combination of server health monitoring, patching, and anti-virus.
Patching means we make sure your server is up to date and less vulnerable to viruses.
Our anti-virus is cloud-based and always up to date – we are alerted if there are any issues and we have eyes on the dashboard all day.
Health monitoring is looking for issues before they become crises, such as bad hard drives, crashed services, or low disk space.
Workstation Protection
Workstation protection is the combination of computer health monitoring, patching, and anti-virus.
Patching means we make sure your computer is up to date and less vulnerable to viruses.
Our anti-virus is cloud-based and always up to date – we are alerted if there are any issues and we have eyes on the dashboard all day.
Health monitoring is looking for issues before they become crises, such as bad hard drives, crashed services, or low disk space.
+1 (248) 723-7903
