Client: Medical Corporation Year: 2023
Our client needed a solution to combine their collaboration suites and e-mail into a single tenant and maintain a corporate IT identity for all users, while still having the ability to send e-mail from local practice e-mail domains.
Managing two separate email accounts (corporate and practice level)
Unable to access resources via a single identity
No centralized communication platform between the corporation and practices
We worked with local practice managers to identify their current collaboration suite. From there, we identified licensing and/or contracts. Our team then combined licensing and executed e-mail migration projects.
The migration consisted of moving their current collaboration suite into a Microsoft 365 environment. We moved each user’s emails, calendars, contracts, to-do lists, folders, and drafts. We identified usage of SharePoint, OneDrive, and Teams and then planned and executed the migration.
We also supported the client post-migration with support both on-site and remotely. Expected migration issues included password resets, calendar sharing, Office 365 suite and Outlook activation issues. Most issues were resolved within 15 minutes.
Collaboration suite combined and managed via Microsoft 365
Ability to manage automatic provisioning/deprovision of users with an application program interface (API) connection to client’s payroll software
Reduced licensing cost/expense
A centralized communication platform for the corporation and practices
Put them in place to start using SharePoint as a company Intranet
Utilize Microsoft Teams as a unified video and collaboration suite
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